2025: Building on the past to ensure the future
It seems like only moments ago that we were casting our eyes back to look at the year that was 2024. Now, the future is here. We, the Haslop and Mason team, want to thank our customers and suppliers for your continued trust and support. We value the strong partnerships we’ve built with each of you, and we look forward to strengthening these bonds further in the year ahead. We assure you that we are committed to staying ahead of the curve. Together, let’s leverage the latest technologies and embrace the challenges that lie ahead to achieve even greater success.
As in the past, our focus every year is on expanding the existing services we offer to our customers, as their needs evolve. One such area, explains managing member Kevin Dersley, is offering installed base evaluations (IBE): “Incorporating the service agreements offered by Rockwell Automation, an automation products supplier for whom we are authorised distributors, we assist our customers to understand their plant better and to recognise where they run the risk of carrying obsolete or outdated products. Also, we look at options to repair and maintain existing components rather than just to replace them. In this way, we enable cost savings and ensure productivity.”
Our customers are at the heart of everything we do at Haslop and Mason. This means that we are committed to delivering exceptional value to our customers, driving growth, and solidifying our position as a trusted industry leader.
“Specifically,” Dersley adds, “we focus on two areas: enhancing customer support, and building partnerships.
“By investing in new tools and processes and, as new technology is developed, by offering training, both for our staff and for our customers, we can ensure that the support we offer our customers is unparalleled in our industry. In addition, we guarantee faster response times and personalised solutions for the challenges our clients encounter.
“The key to forging new partnerships is through our collaboration with industry leaders, start-ups, and experts in the field to expand our network, to enhance our offerings, and to create new opportunities for our customers. That is the best way to drive innovation and growth.”
This year, like every other year, will bring us new challenges. But with them, there will be new avenues to explore. We are excited to see how our past experiences, training, and planning have prepared us to move forward confidently as we continue to build on our core values: having a customer-centric approach, driven by the latest technology at our disposal and sustained by a sales team who are up to date with the know-how to assist and support our customers.