H&M Insights on Industrial Automation Articles

• Here’s why we’re more than the S-word

  The S-word. You’ve used it, and it’s often what people call us. "Supplier". It’s a small word for what we actually do, and it doesn’t quite capture how far we’ll go for our customers. It’s a word we quickly outgrew since starting out in GQ’s North End in 1958. Ask our Managing Director, Kevin, what makes Haslop & Mason different, and products aren't the first thing that comes up. "I think about the people," he says. "The ones who walk through that door every morning, and the customers on the other end of the phone who trust us to pick up."

• Here’s how we keep our clients’ operations running

  Every engineer has, at some point, tried the universal fix: turn it off, turn it on, hope for the best. Recently, though, Haslop & Mason gave a room full of engineers, technicians and maintenance staff a slightly more reliable method: three days with Rockwell Automation, learning what's actually happening inside the box before they touch the switch.

• Why empowerment is key to our technical support

  There's a particular kind of blank stare that sets in around slide 40 of a technical PowerPoint presentation. We've all been there. Our recent training workshop, hosted with our supplier-partner Rockwell Automation, made sure nobody had to endure that! Held at our office in Gqeberha, the hands-on session focused on Rockwell's PowerFlex drive range, bringing together engineers, technicians and system integrators who work with variable speed drives and industrial automation every day.

• How our stock profiling experience saves your bottom line

  Our customers can relate: In the Eastern Cape, the business pressure is intense. The truth is that manufacturers simply cannot afford lengthy downtimes when their production lines experience breakdowns. That’s where our experience in Maintenance, Repair and Operations (MRO) stock management comes in.

• Here’s why traceability isn't a “nice-to-have"

  Here’s a phrase our team often hears (but doesn’t want to hear) from customers: "We’ve had an incident." Another common one is: “We thought we knew!” (add that cute shrugging emoji for effect) In the food and beverage industry, these phrases send shivers down the spines of factory managers.